Hocking Hills Accommodations

Policies

Payment Requirements: Balance is due when the reservation is made.

Check-In/Check-Out: Check-in is 3 pm and check-out is at 10:30 am for Eagle View Lake House and Eagle View at Waters Edge. Check-in is 4 pm and check-out is at 10:30 am for Eagle View Retreat and Eagle View Escape. Early check-ins and late check-outs are not permitted unless approved in advance prior to arrival. Early Check-ins/Late check-outs will result in a $50.00 per hour fee.

Age Requirements: – You must be 25 years of age to rent.  By completing a reservation, guests understand that they have read and agree to the minimum age requirement.

Weekend Pricing: 2-night minimum, the base rate is for 2 guests unless shown otherwise. Thursday/Friday or Friday/Saturday will be charged (both nights) at the weekend rate.

Holiday Pricing: 3-night minimum stay and each night will be charged at the holiday rate and maximum occupancy. We reserve the right to change the dates or charge for an additional night if your reservation request creates a 1-night opening between reservations.

Children: There is no charge for children under the age of 2.

Occupancy: Renter is required to provide an accurate number of guests prior to check-in. No additional day or night time guests are permitted unless otherwise approved prior to check-in.

Liability: Renter agrees to assume all responsibility for any accident, injury or damage that may result in or about the premises, to persons or property (including those of Renters guests), and that the Owner and its agents shall not be held liable, or responsible for such injury, accident, or damage. Renter assumes the risk involved with the use of the hot tub, and any and all other rental facilities and agrees to save harmless and indemnify the Owner and its agents from any and all claims and liability of any nature which may arise by reason of the use of the same renter or others using the same during renters occupancy. Renter assumes the responsibility of all guests during the reservation time

Pets: 1 non-shedding LAPDOG is permitted. There is a $25.00 per day fee.

Service Animals: Service animals are free of charge at the time of booking, the guest must provide a copy of the Service Dog/Pet Certification or a letter from their physician for validation.                                              

Seasonal insects: Our facilities are located in a rural setting. Insects and animals are a part of this environment. Asian Beetles, wasps, bees, and houseflies are all insects that may become more prevalent in our area during various seasons. We have each property treated by a pest control professional on a regular basis. We do everything in our power to prevent such insects and therefore refunds will not be given for the presence of these seasonal insects.

Malfunction of mechanicals/equipment: We do not give refunds or allow cancellations for the malfunction mechanicals/equipment/conveniences including but not limited to hot tubs, televisions, satellite service, Wi-Fi or appliances. If one of these items should malfunction during your stay, we will do our best to fix the issue during your reservation.

Hunting/ATVs/Firearms/Fireworks: No hunting on the property or use of ATV’s. No shooting firearms, fireworks, or guns on the property.

Smoking: is not permitted inside the property. If we find evidence of smoking inside the house, you will be charged any fees for cleaning and time spent.

Rental Agreement and Registered Guest Form: You will receive an email with the Rental Agreement and Registered Guest Form after booking.

Cancellations: Cancellations more than 60 days in advance are subject to a $75 cancellation fee plus credit card fees. Cancellations sooner than 60 days from Check-In date will not receive a refund unless a new reservation is made.

Refunds: We do not give refunds for temporary power outages or undesirable inclement weather.

Check-In Procedures: You will be emailed an entry code for the keypad located on the front entry door to the house. This code expires when your stay is complete.

Check-in/out times:

Eagle View Lake House:          Check-in: 3 p.m. Check-out before: 10"30 a.m.

Eagle View Retreat:                 Check-in: 4p.m. Check-out before: 10:30a.m.

Eagle View Escape:                  Check-in: 4p.m. Check-out before 10:30a.m.